STEP ONE
Use a small (micro) screwdriver to pried out the center pin in the bottom of the feet without opening up the unit. After the pin is out the feet slide out easily. Please be careful not to break the plastic pin.
STEP TWO
Covered the holes with painter's tape to keep dust out.
STEP THREE
Fit your receiver into your rack space smoothly.
We have also created a tutorial video to walk you through the process. Check it out now!
Hello I am having an issue where
My Ptu-1 left channel is muted and I can’t get it to un mute
The PTU-1U microphone has a mute function, which can be switched between mute and unmute by short pressing the button. When the microphone is unmuted but the receiver shows mute, it means that the microphone has lost connection with the receiver. You can resynchronize the paired microphone to solve this problem.
Hi, I have a problem, the hand helds keep changing the number by itself for the in ear monitors, how can it be fixed?
Hi, thanks for reaching out. Can you let us know more information so we can better help you with this? Such as the system model and its settings. Please contact us at support@phenyxpro.com Thanks
(edited)