No traveling case, but the box has a handle and a very convenient foam insert that cradle everything. We also have carrying case sold separately: Carrying Case

Yes, they interfere with each other because they are fixed frequency systems and are preset to the same frequencies. If you want to use 8 mics system, you can purchase our newly launched an 8-channel version of PTU-4000: PTU-4000A

Yes you can use it this way and conenct it to a smartphone. But we are not sure if the sound quality would be compromised.

The wireless system needs to connect to speaker/amplifier to output the sound.

The transmission power is 10mW.

This system can directly hoop up with an active speaker/Amp. A mixer is not necessary. If you want to create personal mix and adjust the voulme/gain better, you can try our mixer: Phenyx Pro Audio Mixer

No, they cannot be used simultaneously. The 1/4'' jack can output the sound of all microphones. The XLR jack outputs the sound of each microphone individually.

Noise can be caused by many factors, device compatibility, connectivity, local interference, or malfunction. To solve this problem, we recommend customers to send a short video to email: support@phenyxpro.com Please show us the connectivity, setup, and the problem itself, so that we can better confirmation the issue.

You can use multiple mics at the same time. Since the U7000 is a four-channel wireless system, so one system can only operate four mics at the same time. There should be no problem operating the system with your existing systems since you can select suitable frequency or use the auto scan function to scan the room and let the system itself select the best available frequency set.

Our power adapter works for 110v - 240v. So the system is good for 220v

The center pin in the bottom of the feet can be carefully pried out with a small (micro) screwdriver without opening up the unit... just be careful not to break the plastic pin. After the pin is out the feet slide out easily. You can cover the holes with painter's tape to keep dust out.

The PTU-7000 is a selectable frequency quad channel system. "Stackable" means you can use more than 10 systems together at the same time using the auto-scan function. Thus, you can surely use two PTU-7000 together. The handhelds are antennas are all the same so they can be interchangeable.

The PTU-7000 is a selectable frequency quad channels system with auto scan function that can automatically search for the least interference channel available in your vicinity. If you have any problem with the preset frequency group, you can adjust it and make sure the LCD screen shows up the same frequency group as the receiver LCD display does. Also, make sure the antennas are in a place where they arent getting blocked.

Yes, since it has selectable frequency, it can be used with the PTU-5000 or other systems.

Yes! The selectable frequency series has multiple sets of frequencies that can be adjusted and you can use multiple units at the same time.

Our power adapter specification is INPUT: AC 110V-240V, 50/60 Hz. OUTPUT: DC 13.5V, 600mA. So it will work well at 220V. The default configuration of the package comes with an US plug. please note in the order or contact us if other types of plugs are needed.This wireless microphone system needs to work with amplifier or speaker to output the sound. It is not a standalone unit that can work on its own. It is a device that can pick up your sound and transmit your sound wirelessly, however, outputting the sound will need other equipments. 

We do not recommend people use this system with camera or recording devices since it is specially designed for stereo applications. For connecting to a laptop with TRRS jack, you might need a TS to TRRS adapter or through a 2 TRS female to TRRS male splitter. If connect it to a desktop with separate MIC and headphone jack, you can simply use the 6.3mm to 3.5mm adapter included in the package. If you are still confused, please reach out to us for step by step guidance.

This is analog

The receiver has a 1/4 inch cable out that plugs into the input of your amp using a regular instrument cable. The transmitter plugs into your guitar. You may now roam about freely.

It is lithium battery and you can charge while in use. But we would suggest you use it after it is fully charged to protect the battery itself.

The PTG-11 system has a 1/4’’ mixed output and a balanced XLR output.

The bodypack receiver will show MUTE when it did not receive signal from the transmitter base unit. When you synchronize them together and the receiver received signal, the RF signal displace will show signal strength and the MUTE will automatically disappear. For the IR sync process. Once you select desired frequency and the screen shows "Ir -------", please aim the IR window of the bodypack to the IR window on the transmitter base unit (the red flash), then they will automatically sync within several seconds. You will see the frequency on the bodypack match that on the transmitter. Tutorial Video

You can mount one system in one rack space using the antenna kit included in the package. For side by side installation, you can use our dual rackmounting kit.

The PTM-10/11/22 are selectable frequency systems, you can connect as many bodypack receivers as you want to the base transmitter unit. Only need to make sure you syn the bodypacks to the same frequency as the transmitter's. PTM-10/11/22 Bodypack

Each bodypack will receive the same mixes from the transmitter. However, the highlight of PTM-10 is the stereo function and it can send two different mixes to both ears with one transmitter. Set the bodypack to MONO mode and pan to select which input you want. The mono audio will go to your both ears. In this way, you can have two bodypack listenings to two different mixes with one system. 

Yes, the bodypack interface designed with standard 3.5mm TRS, it will compatible with other headphones and earbuds.

Please put update file (click here to download) in a USB drive along with one mp3 audio file since the USB drive needs to have at least one audio file to be recognized by the mixer. Connect the USB drive to the USB port on the mixer, turn the mixer on. The MP3 display will be on first and then it will turn off for a few seconds before turnning on again. Once it turns on again, the update is completed. Turn off the mixer and remove the update file from the USB drive. Now you can connect your computer to the mixer again and see if the issue is still there.

Yes, you can record directly onto a USB thumb drive.

The audio will be mixed into one track and send to your computer for recording. So it is not possible to record 4 separate tracks simultaneously.

Yes, just plug the TRS cables into the two Main Outputs.

The ROOM OUT is not a Aux Send output. It replicates the MAIN OUT and will output the same audio so that you can connect it extra pair of speakers.

The output of the PTX-20 will be a single track of audio. You can have multiple input when you are recording and in your recording software, it will be recognized as a single track input because the mixer will mix all input together.